PRIVACY POLICY

PRIVACY POLICY AND CONSENT TO DATA USE AT WWW.BIOHOTEL-SCHWANEN.COM

Data protection is a matter of trust and your trust is important to us. So that you feel safe when visiting our website, we strictly observe the legal provisions when processing your personal data and would like to inform you here about our data collection and data use. The following data protection declaration explains which of your data is collected on our websites and which of this data we process and use in which way and who you can contact with any concerns.

I. NAME AND ADRESS OF THE RESPONSIBLE

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Biohotel Schwanen
Kirchdorf 77
6874 Bizau, Austria
+43 5514 2133
emanuel@biohotel-schwanen.com
www.biohotel-schwanen.com

II. NAME AND ADDRESS OF THE DATA PRIVACY OFFICER

The data protection officer of the person responsible is:

Emanuel Moosbrugger
Kirchdorf 77
6874 Bizau, Österreich
+43 5514 2133
emanuel@biohotel-schwanen.com
www.biohotel-schwanen.com

III. GENERAL INFORMATION ABOUT DATA PROCESSING

1. SCOPE OF PROCESSING OF PERSONAL DATA

In principle, we only process the personal data of our users to the extent that this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in such cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.

 

2. LEGAL BASIS FOR PROCESSING PERSONAL DATA

Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

Article 6 (1) (b) GDPR serves as the legal basis for the processing of personal data required to fulfill a contract to which the data subject is party. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Article 6 Paragraph 1 Letter f GDPR serves as the legal basis for the processing.

3. DATA DELETION AND STORAGE PERIOD

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

IV. PROVISION OF THE WEBSITE AND CREATION OF LOGFILES

1. DESCRIPTION AND SCOPE OF DATA PROCESSING

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected here:

(1) Information about the browser type and version used
(2) The user's operating system
(3) The user's Internet service provider
(4) The user's IP address
(5) Date and time of access
(6) Websites from which the user's system accesses our website
(7) Websites accessed by the user's system via our website

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2. LEGAL BASIS FOR DATA PROCESSING

The legal basis for the temporary storage of the data and the log files is Article 6 (1) (f) GDPR.

3. PURPOSE OF DATA PROCESSING

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

Storage in log files takes place to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Our legitimate interest in data processing in accordance with Article 6 (1) (f) GDPR also lies in these purposes.

4. DURATION OF STORAGE

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the calling client.

5. RIGHT TO OBJECT AND REMOVAL

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

 
 

V. USE OF COOKIES

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

(1) Language settings
(2) Log-in information

We also use cookies on our website, which enable an analysis of the surfing behavior of users.
The following data can be transmitted in this way:

(1) Search terms entered
(2) Frequency of page views
(3) Use of website functions

 The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.

When accessing our website, users are informed by an information banner about the use of cookies for analysis purposes and are referred to this data protection declaration. In this context, there is also a reference to how the storage of cookies can be prevented in the browser settings.

When accessing our website, the user is informed about the use of cookies for analysis purposes and their consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this data protection declaration.

b) Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1) (f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Article 6(1)(a) GDPR if the user has given their consent.

c) Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

We need cookies for the following applications:
(1) Applying language settings
(2) Remembering search terms

The user data collected by technically necessary cookies are not used to create user profiles. Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer. Our legitimate interest in the processing of personal data in accordance with Article 6 (1) (f) GDPR also lies in these purposes.

d) Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

The transmission of Flash cookies cannot be prevented via the browser settings, but can be prevented by changing the Flash Player settings.

Zur Verwaltung der eingesetzten Cookies und ähnlichen Technologien (Tracking-Pixel, Web-Beacons etc.) und diesbezüglicher Einwilligungen setzen wir das Consent Tool “Real Cookie Banner” ein. Details zur Funktionsweise von “Real Cookie Banner” findest du unter <a href="/en/”https://devowl.io/de/rcb/datenverarbeitung/”/" rel="”noreferrer”" target="”_blank”">https://devowl.io/de/rcb/datenverarbeitung/</a>.

Rechtsgrundlagen für die Verarbeitung von personenbezogenen Daten in diesem Zusammenhang sind Art. 6 Abs. 1 lit. c DS-GVO und Art. 6 Abs. 1 lit. f DS-GVO. Unser berechtigtes Interesse ist die Verwaltung der eingesetzten Cookies und ähnlichen Technologien und der diesbezüglichen Einwilligungen.

Die Bereitstellung der personenbezogenen Daten ist weder vertraglich vorgeschrieben noch für den Abschluss eines Vertrages notwendig. Du bist nicht verpflichtet die personenbezogenen Daten bereitzustellen. Wenn du die personenbezogenen Daten nicht bereitstellst, können wir deine Einwilligungen nicht verwalten.

VI. NEWSLETTER

1. DESCRIPTION AND SCOPE OF DATA PROCESSING

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us.

The following data is also collected during registration:
(1) IP address of the calling computer
(2) Date and time of registration

Your consent will be obtained for the processing of the data as part of the registration process and reference will be made to this data protection declaration.

If you purchase goods or services on our website and enter your e-mail address, this can subsequently be used by us to send a newsletter. In such a case, only direct advertising for your own similar goods or services will be sent via the newsletter.

There is no transfer of data to third parties in connection with data processing for sending newsletters. The data will only be used to send the newsletter.

The MailChimp newsletter service https://mailchimp.com/legal/privacy/ is used to send the newsletter. used. With this tool we only receive the e-mail address that you type in the dialog box, but we do not collect any other personal data. If you would like to unsubscribe from the newsletter, you can do so via the "Unsubscribe" link in the newsletter. The data will only be used to send the newsletter.

2. LEGAL BASIS FOR DATA PROCESSING

The legal basis for processing the data after the user has registered for the newsletter is Article 6(1)(a) GDPR if the user has given their consent.

The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG.

3. PURPOSE OF DATA PROCESSING

The collection of the user's e-mail address serves to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

4. DURATION OF STORAGE

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active.

The other personal data collected as part of the registration process is usually deleted after a period of seven days.

5. RIGHT TO OBJECT AND REMOVAL

The subscription to the newsletter can be canceled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.

This also enables a revocation of the consent to the storage of the personal data collected during the registration process.

VII. CONTACT FORM AND EMAIL CONTACT

1. DESCRIPTION AND SCOPE OF DATA PROCESSING

There is a contact form on our website which can be used to contact us electronically. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and saved. These dates are:

(1) Your first name
(2) Your last name
(3) Your e-mail address
(4) Your company
(5) Log-in information

At the time the message is sent, the following data is also stored:

(1) The IP address of the user
(2) Date and time of registration

Your consent will be obtained for the processing of the data during the sending process and reference will be made to this data protection declaration.

Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the e-mail will be stored.

In this context, the data will not be passed on to third parties. The data will only be used to process the conversation.

 

2. LEGAL BASIS FOR DATA PROCESSING

The legal basis for processing the data is Article 6(1)(a) GDPR if the user has given their consent.

The legal basis for the processing of data transmitted in the course of sending an email is Article 6 Paragraph 1 Letter f GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.

3. PURPOSE OF DATA PROCESSING

The processing of the personal data from the input mask serves us solely to process the contact. If contact is made by e-mail, this is also the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. DURATION OF STORAGE

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is over when it can be inferred from the circumstances that the facts in question have been finally clarified.

 The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. RIGHT TO OBJECT AND REMOVAL

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

The following is a description of how it is possible to revoke consent and object to storage.

All personal data that was saved in the course of making contact will be deleted in this case.

VIII. WEB ANALYSIS

1. SCOPE OF PROCESSING OF PERSONAL DATA

We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. Pseudonymous user profiles can be created from the processed data.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other Google data.

Users can prevent the storage of cookies by setting their browser software accordingly; In addition, users can prevent the data generated by the cookie and related to their use of the online offering being collected by Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on the use of data for advertising purposes by Google, setting and objection options on the Google website: https://www.google.com/intl/de/policies/privacy/partners/

("Google's use of data when you use our partners' websites or apps"), http ://www.google.com/policies/technologies/ads ("Use of data for advertising purposes"), http://www.google.de/settings/ads ("Manage information that Google uses to show you advertising") and http://www.google.com/ads/preferences/ ("Control which ads Google shows you")

The software sets a cookie on the user's computer (see above for cookies). If individual pages of our website are called up, the following data is stored:

(1) Two bytes of the IP address of the user's calling system
(2) The website accessed
(3) The website from which the user accessed the website accessed (referrer)
(4 ) The sub-pages accessed from the accessed website
(5) The length of time spent on the website
(6) The frequency with which the website is accessed

The software runs exclusively on the servers of our website. A storage of the personal data of the users only takes place there. The data will not be passed on to third parties.

The software is set so that the IP addresses are not saved completely, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.

2. LEGAL BASIS FOR PROCESSING PERSONAL DATA

The legal basis for the processing of users' personal data is Article 6 (1) (f) GDPR.

3. PURPOSE OF DATA PROCESSING

The processing of users' personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. Our legitimate interest in the processing of the data according to Art. 6 (1) (f) GDPR also lies in these purposes. By making the IP address anonymous, the interest of the user in the protection of their personal data is sufficiently taken into account.

 

4. DURATION OF STORAGE

The data will be deleted as soon as they are no longer required for our recording purposes. In our case, this is the case after 26 months.

5. RIGHT TO OBJECT AND REMOVAL

Cookies are stored on the user's computer and transmitted to our site. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

 We offer our users the option of opting out of the analysis process on our website. To do this, you must follow the relevant link. In this way, another cookie is set on your system, which signals our system not to save the user's data. If the user deletes the corresponding cookie from their own system in the meantime, they must set the opt-out cookie again.

You can find more information about the privacy settings under the following link:

https://myaccount.google.com/privacy.

IX. THIRD PARTY RETARGETING AND DATA COLLECTION

As part of retargeting and banner advertising, we use third-party services that set cookies on our site. These are the following providers:

 
 

X. RIGHTS OF THE DATA SUBJECT

The following list includes all rights of those affected under the GDPR. Rights that are not relevant to your own website do not have to be mentioned. In this respect, the list can be shortened.

If personal data is processed by you, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

1. RIGHT TO INFORMATION

You can request confirmation from the person responsible as to whether personal data relating to you is being processed by us.

If such processing is present, you can request information from the person responsible for the following information:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data being processed;

(3) the recipients or categories of recipients to whom your personal data has been or will be disclosed;

(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage duration;

(5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the person responsible or a right to object to this processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) all available information about the origin of the data if the personal data are not collected from the data subject;

(8) the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether your personal data is being transmitted to a third country or to an international organization. In this context, you can request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.

2. RIGHT TO RECTIFICATION

You have a right to correction and/or completion to the person responsible if the processed personal data concerning you is incorrect or incomplete. The person responsible must make the correction immediately.

3. RIGHT TO RESTRICTION OF PROCESSING

Under the following conditions, you can request the restriction of the processing of your personal data:

(1) if you dispute the accuracy of the personal data concerning you, for a period enabling the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

(3) the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

(4) if you have lodged an objection to the processing pursuant to Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State are processed.

If the restriction of processing has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.

 

4. RIGHT TO DELETION

A) OBLIGATION TO DELETE

You can request the person responsible to delete the personal data concerning you immediately, and the person responsible is obliged to delete this data immediately if one of the following reasons applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent on which the processing was based pursuant to Article 6 Paragraph 1 Letter a or Article 9 Paragraph 2 Letter a GDPR and there is no other legal basis for the processing.

(3) You object to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Article 21 (2) GDPR.

(4) The personal data concerning you was processed unlawfully.

(5) The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the person responsible is subject.

(6) The personal data concerning you was collected in relation to information society services offered pursuant to Article 8 (1) GDPR.

 

B) INFORMATION TO THIRD PARTIES

If the person responsible has made the personal data relating to you public and is obliged to delete it in accordance with Art. 17 (1) GDPR, he shall take appropriate measures, including technical measures, to protect the person responsible for data processing, taking into account the available technology and the implementation costs , who process the personal data, that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.

C) EXCEPTIONS

The right to erasure does not exist if processing is necessary

(1) to exercise the right to freedom of expression and information;

(2) to fulfill a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority vested in the controller became;

(3) for reasons of public interest in the field of public health in accordance with Article 9 (2) lit. h and i and Article 9 (3) GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the law mentioned under Section a) is likely to make it impossible or seriously impair the achievement of the objectives of this processing, or

(5) to establish, exercise or defend legal claims.

5. RIGHT TO INFORMATION

If you have asserted the right to correction, deletion or restriction of processing against the person responsible, he is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort.

You have the right to be informed about these recipients by the person responsible.

6. RIGHT TO DATA PORTABILITY

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person responsible without hindrance by the person responsible for providing the personal data, provided that

(1) the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and

(2) the processing is carried out using automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible. The freedoms and rights of other people must not be impaired by this.

The right to data portability does not apply to processing of personal data that is required to perform a task that is in the public interest or in the exercise of official authority that has been assigned to the controller.

7. RIGHT TO OBJECT

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 Paragraph 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The person responsible no longer processes the personal data relating to you unless he can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

If you object to the processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes.

In connection with the use of information society services, you have the option – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures that use technical specifications.

8. RIGHT TO WITHDRAW DATA PROTECTION CONSENT

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

9. AUTOMATISIERTE ENTSCHEIDUNG IM EINZELFALL EINSCHLIESSLICH PROFILING

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the person responsible,

(2) is permitted on the basis of Union or Member State legislation to which the person responsible is subject and this legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or

(3) with your express consent.

However, these decisions may not be based on special categories of personal data according to Article 9 Paragraph 1 GDPR unless Article 9 Paragraph 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests .

With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to safeguard your rights and freedoms and your legitimate interests, including at least the right to obtain human intervention on the part of the person responsible, to express his or her point of view and to challenge the decision.

10. RIGHT TO COMPLAIN WITH THE DATA PROTECTION AUTHORITY

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is contrary to violates the GDPR.

The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

REQUEST

See you soon in SCHWANEN!
emanuel@biohotel-schwanen.com 
0043 5514 2133

BOOKING